NetBackup status code: 811

Message: failed to communicate with resource requester

Explanation: Job manager (nbjm) tries to notify a process (usually bptm) of the status of a resource it requested. That notification fails because of a communication problem.

Recommended Action: Do the following, as appropriate:

Verify connectivity between the master and the media server.
Verify Private Branch Exchange (PBX) configuration and permissions. More information on PBX is available.

See "Resolving Problems Related to PBX" in the Troubleshooting Guide.