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Explanation: The bpsynth process received an extent message from the bptm or the bpdm reader with reference to a media ID that was unknown to bpsynth. This error should not occur.
Recommended Action: Contact customer support and provide the appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs To Accompany Problem Reports for Synthetic Backup" in the Troubleshooting Guide.