NetBackup status code: 66

Message: client backup failed to receive the CONTINUE BACKUP message

Explanation: The client bpbkar process did not receive the message from the server that indicates that the server is ready to continue.

Recommended Action: Do the following, as appropriate:

Verify that the server did not crash.
On UNIX, Linux, and Windows clients, enable bpbkar debug logging.
- Create a bpbkar debug log directory.
- On a UNIX or Linux client, add the VERBOSE option to the bp.conf file. On a Windows client, set Verbose on the TroubleShooting tab in the NetBackup Client Properties dialog box. To display this dialog box, start the Backup, Archive, and Restore interface on the client. Then select NetBackup Client Properties from the File menu.
On other PC clients except Macintosh, create a debug log directory for bpcd (the bpcd log is created automatically on Macintosh).

Increase the amount of information that appears in the logs.

See "How to set logging levels on UNIX clients" in the Troubleshooting Guide.

See "How to set logging levels on PC clients" in the Troubleshooting Guide.
On the master server, create bpbrm debug log directories. Use the vxlogcfg command to increase the logging level of the diagnostic and debug logs for nbpem, nbjm, and nbrb.

See "Configuring and Using Unified Logging" in the Troubleshooting Guide.

If there are media servers involved, create a bpbrm debug log directory on them.
Retry the operation and check the resulting debug logs.