Explanation: This error is returned when bpsynth receives an error from the database call to validate the synthetic image.
Recommended Action: This error may indicate a problem in the synthetic backup process. Examine the NetBackup error log for any messages that the following processes logged: bpsynth and bptm or bpdm. Look at the debug logs for these processes for additional information. If you cannot resolve the problem, contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs To Accompany Problem Reports for Synthetic Backup" in the Troubleshooting Guide.