Explanation: The policy that was specified on the bpsynth command does not exist in the database. Either the command line or nbjm initiated the bpsynth command. If nbjm initiated it, the policy may have been deleted after nbjm started bpsynth and before bpsynth issued the database query.
Recommended Action: If bpsynth is initiated with the command line, rerun the command for an existing policy. If the problem persists after you verify the following, contact customer support and send the appropriate logs:
A complete list of required logs and configuration information is available.
See "Logs To Accompany Problem Reports for Synthetic Backup" in the Troubleshooting Guide.