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Explanation: The failure normally occurs during the execution of a command on a media server through bpcd. Examine the NetBackup error log for additional error messages. Also refer to the debug logs for bpsynth (on the master server) and bpcd (on the media server) to get an explanation of the failure. A common cause of the failure is insufficient memory, file system full, or insufficient swap space.
Recommended Action: Retry the job and if the problem persists, contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs To Accompany Problem Reports for Synthetic Backup" in the Troubleshooting Guide.