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Explanation: The bptm or the bpdm reader process was terminated with an error.
Recommended Action: Refer to the NetBackup error log for the errors that the bpsynth and bptm or bpdm reader logged. The error message should contain the actual error that the bptm or the bpdm reader reports. Refer to the NetBackup Troubleshooting Guide for information on the error that the bptm or the bpdm reader reports. The media may not be present or is defective or the drive that was used for reading the media is defective. If the problem persists, contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs To Accompany Problem Reports for Synthetic Backup" in the Troubleshooting Guide.