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Explanation: The database query to obtain all storage units failed.
Recommended Action: Verify that the bpdbm process is running and that no errors were logged to the NetBackup error log. Restart the bpdbm process (on UNIX and Linux), or the NetBackup Database Manager Service (on Windows) and retry the synthetic backup job. If the problem persists, contact customer support and send the appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs To Accompany Problem Reports for Synthetic Backup" in the Troubleshooting Guide.