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Explanation: bpsynth returns this error when it cannot find a robot on which to read a particular media ID that contains backup images to be synthesized. The media ID is included in the message that bpsynth logs. This error should not occur.
Recommended Action: Contact customer support and provide appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs To Accompany Problem Reports for Synthetic Backup" in the Troubleshooting Guide.