NetBackup status code: 54

Message: timed out connecting to client

Explanation: The server did not complete the connection to the client. The accept system or winsock call timed out after 60 seconds.

Some third-party software packages (for example, a personal firewall product) can affect the TCP/IP stack in Windows. This action can cause a loss of connection between the NetBackup server and the bpcd process on the client. NetBackup tries to set SO_REUSEADDR (allow local address reuse) on the inbound socket connection so that the port can be handed off from bpinetd.exe (the NetBackup Client Service) to bpcd.exe. Some products may not allow this functionality due to the various methods that can be used to violate system security.

Recommended Action: Do the following, as appropriate: