NetBackup status code: 517

Message: Can not connect to the NB-Java user service via VNETD on host on port configured_port_number. If successfully logged in beforehand, retry your last operation. Check the log file for more details.

Explanation: After the NB-Java authentication service validates the user name on the logon dialog box for access, all Administration console service requests use an NB-Java user service. Communication between the Administration console and user service is tried to host (host) on the specified port number in the error message by using VNETD. (The NB-Java configuration option NBJAVA_CONNECT_OPTION is set to 1.) The NetBackup Administration Console log file should contain more detail about this error.

Recommended Action: Do the following, as appropriate:

On UNIX and Linux: Compare the VNETD entry in the /etc/services file with the VNETD_PORT entry in /usr/openv/java/nbj.conf

On Windows: Compare the VNETD entry with the VNETD_PORT entry in the install_path\java\setconf.bat file.

These entries must match.
Ensure that no other application uses the port that is configured for VNETD.