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Explanation: The client backup terminated abnormally. For example, this error occurs if a NetBackup master or media server is shut down or rebooted when a backup or restore is in progress.
Recommended Action: Do the following, as appropriate:
This error may occur if nbjm terminated while a backup job was running. Examine the unified logging files on the NetBackup server for nbjm (117) for more detail on the error. All unified logging is written to /usr/openv/logs (UNIX and Linux) or install_path\NetBackup\logs (Windows).
On UNIX and Linux clients, check for core files in the / directory.
On UNIX and Linux clients, check the system log (/usr/adm/messages on Solaris) for system problems.
This problem can sometimes be due to a corrupt binary.
On UNIX and Linux clients, use the UNIX sum command to check the bpcd, bpbkar, and tar binaries, which are located in /usr/openv/netbackup/bin on the client. Reinstall them if they are not the same as in the client directory under /usr/openv/netbackup/client on the server.
On a Windows client, check the bpinetd.exe, bpcd.exe, bpbkar32.exe, and tar32.exe files, which are located in the install_path\NetBackup\bin folder on the client.