Verify that the name service (or services) used by the client are configured to resolve the host names of the NetBackup server correctly.

Verify that the name service (or services) used by the server are configured to resolve the host name of the NetBackup client correctly.

Try to ping the client from the server and the server from the client.

If you continue to have problems, do the following:

See "Resolving network communication problems" in the Troubleshooting Guide.