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Explanation: An invalid media server or Windows NetBackup Remote Administration Console made a request to the NetBackup request daemon (bprd) or NetBackup database manager daemon (bpdbm). On Windows, these daemons are the NetBackup Request Manager and NetBackup database manager services.
Recommended Action: Examine the NetBackup All Log Entries report for the time of this error to determine which system tried to connect to the master server.
If the server is a valid media server, verify that the storage unit for the media server is defined. Also, verify that the server or Windows NetBackup Remote Administration Console has a server list entry on the master server.
If necessary, update the server list.
On a UNIX or Linux master server, add a SERVER = media_server_name to the bp.conf file. media_server_name is the host name of the media server. On a Windows master server, add the media server to the list on the Servers tab in the Master Server Properties dialog box.
See "Using the Host Properties window" in the Troubleshooting Guide.
If a server or Windows NetBackup Remote Administration Console has more than one host name (for example, it has multiple network interfaces), do the following: verify that the master server has a server list entry for each of them.
If you change the server list on a UNIX or Linux master server, for the changes to take effect do the following: stop and restart the NetBackup Request daemon (bprd) and NetBackup database manager daemon (bpdbm). If you change the server list on a Windows master server, stop, and restart the NetBackup Request Manager and NetBackup database manager services.