Possible causes are the following:

• A process does not have permission to create the directory

• The path to the directory is not valid

• An IO error occurs

• No space is available on the device that contains the directory

• Check the NetBackup All Log Entries report to determine which directory was not created and why it was not created. In particular, check for a full disk partition.

• Check the permissions on the parent directory. Verify that NetBackup services are started with a "Logon as" account that has permission to create the directory.

• For detailed troubleshooting information, create a debug log directory for the process that returned this status code. Then retry the operation and check the resulting debug log.