Explanation: This error can occur while the backup process communicates with the EMM database to retrieve some information.
Recommended Action: Do the following, as appropriate:
On UNIX and Linux, verify that the NetBackup Volume Manager (vmd) is running. On Windows, verify that the NetBackup Volume Manager service is running.
See the process-specific error log directory for more details.
UNIX and Linux: /usr/openv/netbackup/logs/process_name Windows: install_path\NetBackup\logs\process_name
For example, if you get this error while running a Vault command (such as vltcontainers or vltopmenu), look at the following logs to learn why: /usr/openv/netbackup/logs/vault