Explanation: This error occurs when the following cannot start the eject process: the Vault job, the vlteject command, or the use of the vltopmenu.
Recommended Action: For detailed information about the problem, review the Vault debug log in the following directory:
UNIX and Linux: /usr/openv/netbackup/logs/vault Windows: install_path\NetBackup\logs\vault
Also review the summary.log in each of the sidxxx directories that had problems:
UNIX and Linux: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx
Use the robtest utility to ensure that you can communicate with the Vault robotic library. After the problem is resolved, rerun the Vault session, vlteject command, or vltopmenu command.