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Explanation: This code usually indicates a mismatch between server and client software versions.
Recommended Action: Do the following, as appropriate:
Verify that all NetBackup software is at the same version level. Update earlier versions of NetBackup software.
On UNIX and Linux, NetBackup servers and clients, check the /usr/openv/netbackup/bin/version file.
On Windows NetBackup servers, check the install_path\NetBackup\version.txt file or the item on the menu.
On NetWare target clients, check the Version entry in the bp.ini file.
If the client software is earlier than 3.0, verify that the client is in a Standard type policy.
On Macintosh clients, check the version file in the bin folder in the NetBackup folder in the Preferences folder.
If the problem persists, save all error information and call customer support.