Explanation: The master server tries to start a process on another server (or itself) but does not appear in the NetBackup server list on that server. On a UNIX or Linux server, the master is the first SERVER entry in the bp.conf file. On a Windows server, the master is designated on the tab in the Master Server Properties dialog box. To access this dialog box, see the following topic:
See "Using the Host Properties Window" in the Troubleshooting Guide.
Recommended Action: Do the following, as appropriate:
Verify that the master server appears as a server in its own server list as well as being listed on all media servers.
If you change the server list on a master server, stop and restart the NetBackup database manager and request the following: daemons (UNIX and Linux) or the NetBackup Database Manager and NetBackup Request Manager services (Windows).
If necessary, create debug log directories for bprd and retry the operation. Then, check the resulting debug logs on the master server: