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Explanation: The tape manager (bptm) detected an error condition when it tried to import a specific backup image.
Possible reasons for this error are as follows:
Media ID is already active in the NetBackup media catalog on this server
The barcode and media ID do not match in the volume database. One possible reason for a mismatch is when using tapes previously written by a different barcode, labels are placed into an ACSLS library using a new barcode label. Another possible reason is when the administrator attempts to change the media ID field (using vmchange) to match the RVSN. When the inventory is updated, the barcode and media ID are synchronized.
Recommended Action: Check the NetBackup Problems report to find the exact cause of the failure and try the following:
If the media ID is already active, duplicate all images on the original media ID to another volume. Then, manually expire the original media and redo the import.
If the media ID is not present in the volume configuration, add it.
If you received a fatal bptm error, verify that the following are active: the NetBackup Volume Manager (vmd) on UNIX and Linux or the NetBackup Volume Manager on Windows.
If the entire image is not present, perform import phase 1 on the media IDs that have the remainder of the image.
If the barcode and media ID are a mismatch, use a barcode label that matches the recorded media ID. Tapes can then be mounted in a drive with AVRD running so that the recorded media ID is displayed. Then, a barcode with that label needs to be placed on the tape.