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Explanation: NetBackup encounters a problem when two systems try to authenticate one another.
Recommended Action: Do the following, as appropriate:
Ensure that the authentication libraries exist:
install_path\NetBackup\lib\libvopie.dll install_path\NetBackup\lib\libvnoauth.dll
On UNIX and Linux (except HP-UX):
/usr/openv/lib/libvopie.so /usr/openv/lib/libvnoauth.so
On UNIX and Linux (HP-UX only):
/usr/openv/lib/libvopie.sl /usr/openv/lib/libvnoauth.sl
:System Folder:Extensions:libvopie.dll :System Folder:Extensions:libvnoauth.dll
Check the methods_allow.txt files on the systems that have problems to ensure that authentication is enabled. The files are in the following locations:
Windows: install_path\NetBackup\var\auth
UNIX and Linux: /usr/openv/var/auth
Macintosh: :System Folder:Preferences:NetBackup::
One system may report authentication failure (status code 160) while the other system reports that a network connection timed out (status code 41). In this case, authentication may be enabled in the methods_allow.txt file on the first system but not on the second system.
On the systems with the authentication problem, remove the remote host that is not authenticated from the methods_allow.txt file.
For example, if host A and host B have the problem, remove host A from the file on host B and vice versa.
Retry the operation. If the problem still exists, it indicates that connection problems are not related to authentication. If connections are now successful, proceed to the next step.
Run bpauthsync -vopie on the master server to synchronize the key files again on the systems.
install_path\NetBackup\bin\admincmd\bpauthsync -vopie -servers -clients
/usr/openv/netbackup/bin/admincmd/bpauthsync -vopie -servers -clients
Add back the names that were removed and retry the operation.
Create debug log directories for the processes that are involved in authentication between NetBackup systems. These include: