Check the NetBackup Problems report for additional information about the error.

Check the system log for reported problems.

For detailed troubleshooting information, create bpdbm, bptm, and bprd debug log directories on the master server. Increase the unified logging level by using the vxlogcfg command.

See "Configuring and using unified logging" in the Troubleshooting Guide.

Retry the operation and check the resulting debug logs.