NetBackup status code: 12

Message: file open failed

Explanation: An open of a file failed.

A disk storage unit tries to write to or create a directory on the root device of the NetBackup server or media server. In this case, the Activity Monitor job details log contains the message "not permitted to root device." By default the absolute path or specified directory for a disk storage unit cannot be on the root file system (or system disk). You must explicitly enable them to be there when the storage unit is created.

Recommended Action: Do the following as appropriate: