Device configuration status code: 16

Message: A SCSI inquiry sent to the device has failed

Explanation: On a request to add or update a SCSI robotic library or drive, Media Manager cannot obtain the device's serial number and inquiry string. Media Manager is obtains this information by sending a SCSI Inquiry command to the device. Failure indicates that NetBackup was not able to communicate with the device by means of SCSI.

Ensure that the device is physically connected.
Ensure that the operating system is configured to recognize the device and that the operating system can see the device.
Ensure that no other process uses the device and that the device is not offline.