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Explanation: A caller requesting services from vmd is either not authenticated or not authorized. Or a problem is encountered when two systems attempt to authenticate one another.
See the NetBackup Security and Encryption Guide for information on vmd security.
vmd security is based on NetBackup authentication or authorization, but has extensions for handling SERVER entries in the Media Manager configuration file.
Examine the debug log files for a more detailed message on the authentication or the authorization problem.
Correct the vmd security configuration by adjusting the authentication configuration, the AUTHORIZATION_REQUIRED entry, and SERVER entries.
If an authentication problem (rather than a configuration issue) is suspected, do the following:
Ensure that the authentication libraries exist:
install_path\NetBackup\lib\libvopie.dll install_path\NetBackup\lib\libvnoauth.dll
UNIX and Linux (except HP-UX):
/usr/openv/lib/libvopie.so /usr/openv/lib/libvnoauth.so
/usr/openv/lib/libvopie.sl /usr/openv/lib/libvnoauth.sl
Check the methods_allow.txt files on the systems that have problems to ensure that authentication is enabled. The files are in the following locations:
On the systems that have the authentication problem, remove the remote host that is not authenticated from the methods_allow.txt file.
For example, if Host A and Host B have the problem, remove Host A from the file on Host B, and vice versa.
If the problem still exists, the connection problems are not related to authentication.
If connections are successful, proceed to the next step.
Run bpauthsync -vopie on the master server to synchronize the key files on the systems again.
install_path\NetBackup\bin\admincmd\bpauthsync -vopie -servers
/usr/openv/netbackup/bin/admincmd/bpauthsync -vopie -servers