Symantec recommends installing the latest device drivers for your storage device immediately after installing the NetBackup software. Install the drivers before configuring NetBackup.
The Tape Device Driver Install Wizard steps you through the process to install the latest device drivers.
To install the latest device drivers
Log on as Administrator on the server where NetBackup is installed to install the Tape Device Drivers to the correct location.
Insert the NetBackup CD-ROM in the drive.
If you do not have a CD-ROM, download the NetBackup Tape Device Driver Install software from the following location:
In the Symantec Browser, select Additional Products > Additional Product Installations > NetBackup Tape Device Drivers.
Follow the prompts throughout the wizard to install the latest device drivers for your storage device.