Assume a TLD robot includes three drives at the following SCSI addresses:
Also assume that you requested that the tape be mounted on drive 1.
If the SCSI coordinates for the drive are configured correctly, the Administration Console Device Monitor shows that the tape is mounted on drive 1.
If the Device Monitor shows that the tape is mounted on a different drive, the SCSI coordinates for that drive are not correctly configured. For example, if the Device Monitor shows the tape mounted on drive 2, the SCSI coordinates for drive 1 are incorrect. Replace the drive 1 SCSI coordinates (5,0,0,0) with the correct SCSI coordinates (5,0,1,0) for drive 2. You also know that the SCSI coordinates for drive 2 are incorrect. Possibly, the SCSI coordinates were swapped during configuration.
Use the robotic test utility to unload and unmount the tape from drive 1. Repeat the test for each drive.
The following point applies only to NetBackup Enterprise Server.
If the data path to the drive where the tape was mounted is not on the host with direct robotic control, you may have to unload the drive with a command from another host or from the drive's front panel.