Symantec LiveState Delivery tracks activity during the computer session and reports information in computer-specific log files. You can print an entire log file or only a selection of the file. You can have multiple log files open at the same time.
To view computer log files
Expand All Computers in the Scope pane.
Right-click a computer and choose Open Logs then <type of log file>.
Types of log files are:
|
Log File |
Reports... |
|
Error Log |
Errors regarding the status of the Agent for Windows during package execution. The Error Log has a maximum size of 10 KB. When the maximum size is reached, the oldest error messages are overwritten. |
|
Message Log |
The action steps of the ten most recently assigned hardware and software jobs. The version of the Agent for Windows and Agent for Windows Settings being used. |
|
Agent Support Service Log |
RPC events between the computer, Agent for Windows, and the Agent for Windows Support Service, including missing computer information, invalid configuration, and connection status. The Agent for Windows Service Log has a maximum size of 1 MB. |
|
Pre-OS Service Log |
Connections and Pre-OS Agent copying events between the computer and the Pre-OS Service. Activity between the Pre-OS Service and the Configuration Database Service The Pre-OS Service Log has a maximum size of 1 MB. |
|
DB Service Log |
Resides on the server. Reports detailed information about Pre-OS, Agent Support Service access, Wake on LAN, and notification (push) activity. Expands on messages or errors displayed in the Command Center. Command Center displays information from this log file that pertains to the computer you have selected. For more information about the Configuration Database Service Log File ccmdb.log, see the Symantec LiveState Delivery Reference. |
Symantec LiveState Delivery generates many other detailed log files that provide an audit trail of actions performed by the installation, and by Symantec LiveState services and agents. For more information on log files, see the Symantec LiveState Delivery Reference Guide.
You can print an entire log file or only a selection of the computer log files.
To print a log file
In the Scope pane, right-click the computer name and choose Open Logs.
Click the desired log file menu item.
In the open log file dialog box, click Print.
In the Print dialog, verify the printer settings, then click OK.
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