Configuring the LANDesk Management Gateway

The LANDesk Management Gateway is an Internet appliance that provides secure communication and functionality over the Internet. It acts as a meeting place where console and managed devices are connected through their Internet connections—even if they are behind firewalls or use a proxy to access the Internet.

Read this topic to learn about:

Setting up the Management Gateway connection

The Gateway information tab lets you specify and test the connection and proxy settings used by the core to connect to the Management Gateway.

To specify the connection information
  1. On the Gateway information tab, specify the Management Gateway information.
  2. If the Management Gateway uses an internal address that is different from its public address (for example, if it's located in a DMZ-type environment), select Use separate internal address and specify the internal name and address).
  3. If the core will connect to the Management Gateway through a proxy, select Use proxy and specify the proxy settings.
  4. Click Test settings to test the core server connection to the Management Gateway.
  5. If the test fails, check the information you entered and correct any mistakes, then click Test settings to make sure the connection works.

Posting the core certificate to the Management Gateway

Before the core can connect through the Management Gateway, you must post the core certificate to it.

To post the core certificate
  1. On the Certificates tab, click Post to Management Gateway.
  2. Click OK to post the certificate.

Managing client certificates

Each managed device is required to have a valid digital certificate in order to connect through the Management Gateway. You can manage the list of devices that have been granted certificates by blocking or deleting the ability of any formerly trusted device to connect through the Management Gateway.

To block or delete connection ability
  1. Select the devices you want to block or delete. You can use Shift+click or Ctrl+click to select multiple devices.
  2. Click Block selection or Delete selection.
  3. When finished, click OK.
To unblock connection ability
  1. Clear the Block check box for each device you want to unblock.
  2. When finished, click OK.

Creating an on-demand remote control agent package

You can create an on-demand remote control agent package that can be downloaded by devices that have not been configured to connect through the Management Gateway. This allows them to be remote controlled through the Management Gateway.

To create an on-demand remote control agent
  1. Click the Certificates tab.
  2. Click Create.
  3. Specify the organization name. The device will only be viewable to administrators that belong to the same organization.
  4. Click Save.
  5. Specify the location to which you want the remote control agent to be saved.
  6. Click Save.

After creating the remote control agent, you can distribute it on CD or post it to an accessible location for download by managed devices.