LANDesk Management Suite 9 Help

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Using this guide
LANDesk Management Suite
- Introduction to LANDesk Management Suite
  - Welcome
  - Where to go for more information
- Using the console
  - Console overview
  - Starting the console
  - Changing the core server connection
  - Understanding the network view
  - Creating groups
  - Device icons
  - Viewing managed devices in the All Devices group
  - Shortcut menus
  - Configuring network view columns
  - Toolbar options
  - Using console tools
  - Dockable tool windows
  - Saving window layouts
  - Viewing device properties
  - Configuring agent discovery
  - Monitoring devices for network connectivity
  - Management Suite port usage
  - Setting up additional Management Suite consoles
  - Setting up the Web console
  - About the Web console
  - Multi-core support
  - Running CoreDbUtil to reset, rebuild, or update a database
  - Choosing the core server and database hardware
  - Core activation
- Role-based administration
  - Role-based administration
  - Adding Management Suite users
  - Managing authentications
  - Managing roles
  - Understanding console rights
  - Managing group permissions
  - Creating scopes
  - Using teams
  - Managing report access with role-based administration
- Configuring services
  - Selecting a core server and database
  - Configuring the inventory service
  - Resolving duplicate device records in the database
  - Configuring the scheduler service
  - Configuring preferred server credentials
  - Configuring the custom jobs service
  - Configuring the multicast service
  - Configuring the OS deployment service
  - Configuring the BMC password
  - Configuring OS virtualization credentials
- Configuring device agents
  - Working with agent configurations
  - Creating an agent configuration
  - Updating agent preferences on devices
  - Creating standalone agent configuration packages
  - Agent security and trusted certificates
  - Distributing trusted certificates to devices
  - Copying certificate/private key files among core servers
  - Uninstalling device agents
  - Configuring Linux and UNIX device agents
  - Supported platforms and functionality
- Managing inventory
  - Inventory scanning overview
  - Viewing inventory data
  - Tracking inventory changes
  - Using custom data forms
  - Using an off-core inventory
- Database queries
  - Queries overview
  - Query groups
  - Creating database queries
  - Running database queries
  - Importing and exporting queries
- LDAP queries
  - About the Directory Manager window
  - Creating LDAP directory queries
  - More about LDAP
- Reports
  - Reports overview
  - Using the reporting console
  - Importing and exporting reports
  - Scheduling reports
  - Viewing the report history
  - Working with the reports tree
  - Managing reports for multiple cores
  - Creating and editing reports
- Scripts and tasks
  - Script and task overview
  - Managing scripts
  - Scheduling tasks
  - Using the Scheduled tasks window
  - Assigning targets to a task
  - Monitoring task status
  - Using the default scripts
  - Using the rollup core to globally schedule tasks
  - Using the local scheduler
- Remote control
  - Remote control overview
  - Using the remote control viewer
  - Connecting to devices
  - Remote controlling devices
  - Using the drawing tools on remote devices
  - Adjusting remote control settings
  - Optimizing remote control performance
  - Chatting with remote devices
  - Transferring files to remote devices
  - Running programs on remote devices
  - Rebooting remote devices
  - Using remote control logging
  - Customizing the viewer and remote control agents
  - Troubleshooting remote control sessions
- Software distribution
  - Software distribution overview
  - Understanding package types
  - Setting up the delivery server
  - Configuring Windows 2003 web servers for software distribution
  - Distributing a package
  - Working with distribution owners and rights
  - Using multiple distribution packages in a task
  - About file downloading
  - Updating package hashes
  - Running packages from the source server
  - Using packages with a DFS
  - Configuring preferred package servers
  - Using Targeted Multicast with software distribution
  - About byte-level checkpoint restart and dynamic bandwidth throttling
  - Using MSI distribution packages
  - Distributing software to Linux devices
  - Troubleshooting distribution failures
  - Using policy-based distributions
- Software license monitoring
  - Software license monitoring overview
  - Software license monitoring tasks
  - The software license monitoring console
  - Monitoring software usage
  - Monitoring software license compliance
  - Maintaining accurate license data
- Unmanaged device discovery
  - Unmanaged device discovery overview
  - What happens when UDD finds an unmanaged device
  - Using extended device discovery
  - Deploying to unmanaged devices
  - Restoring client records
- OS deployment
  - OS deployment overview
  - OS image guidelines
  - Customizing images with Setup Manager and Sysprep
  - Agent-based deployment
  - Creating imaging scripts
  - Modifying scripts
  - Multicasting OS images
  - Viewing image status reports
  - PXE-based deployment
  - Using PXE representatives
  - Booting devices with PXE
  - Configuring the PXE boot prompt
  - Using LANDesk managed boot
  - Using the PXE boot menu
  - Using the PXE holding queue
  - Troubleshooting
  - Hardware-independent imaging
- Provisioning
  - Provisioning overview
  - Creating provisioning templates
  - Creating boot media
  - Deploying PXE representatives
  - Sharing templates
  - Updating provisioning templates
  - Importing installation scripts
  - Provisioning template variables
  - Setting variables for all templates
  - Adding actions to a provisioning template
  - Included templates
  - Parent templates
  - Template properties
  - Provisioning history
  - Creating provisioning groups
  - Provisioning troubleshooting
- Profile migration
  - Profile migration overview
  - Creating migration scripts with the OS Deployment wizard
  - Defining profile content
  - Creating a command file
  - Migrating user profiles
  - Migrating desktop settings
  - Migrating application settings and associated files
  - Migrating printer settings
  - Migrating network settings
  - Migrating files and folders
- Local accounts
  - Local accounts overview
  - Managing local users
  - Managing local groups
  - Assigning users to groups
  - Changing passwords
  - Resetting passwords
- Core synchronization
  - Core synchronization
- Macintosh devices
  - LANDesk for Macintosh devices overview
  - Agent configuration
  - Inventory
  - Remote control
  - Macintosh remote control viewer
  - Software distribution
  - Managed scripts
  - Scheduled tasks
  - Reports
  - Software license monitoring
  - Security and patch manager
  - Operating system deployment for Macintosh devices
- Patch and Compliance
  - Patch and Compliance overview
  - Security content types and subscriptions
  - Understanding the Patch and Compliance window
  - Configuring devices for security scanning and remediation
  - Managing security content and patches
  - Downloading patches
  - Using custom definitions
  - Searching for vulnerabilities by CVE names
  - Scanning devices for security risks
  - Creating security scan tasks
  - Configuring scan options with scan and repair settings
  - Using custom variables and custom variable override settings
  - Viewing detected security data
  - Remediating devices with detected security risks
  - Remediation methods
  - What happens on a device during remediation
  - Viewing security and patch information for scanned devices
  - Using patch and compliance alerts
  - Using patch and compliance reports
- Security Configurations
  - Using the Security Configurations tool
- Antivirus
  - Antivirus overview
  - Configuring devices for antivirus protection
  - Updating virus definition files
  - Scanning devices for viruses
  - Enabling real-time protection
  - Configuring antivirus scan options with antivirus settings
  - What happens on a device during antivirus scans
  - Using antivirus alerts
  - Using antivirus reports
- Endpoint Security
  - Using Endpoint Security settings
- Host Intrusion Prevention System (HIPS)
  - HIPS overview
  - Configuring devices for HIPS protection
  - Customizing HIPS protection with HIPS settings
  - Using the LANDesk Firewall
- Device Control
  - Device Control overview
  - Using Device Control settings to restrict device access
  - Device Control management tasks
- Security Activity
  - Using the Security Activity tool
- Network Access Control (NAC)
  - NAC overview
  - Using the NAC 802.1X solution
  - Setting up and configuring a remediation server
  - Configuring compliance security criteria
  - Managing NAC compliance security
  - Quickstart task list for setting up 802.1X NAC
- Agent Watcher
  - Agent Watcher overview
  - Enabling and configuring Agent Watcher
  - Updating Agent Watcher settings
- Launchpad
  - Launchpad
  - Adding links to launchpad
  - Scheduling tasks
- Power Management
  - Power Management overview
  - Creating a new Power Management policy
  - Viewing reports
  - Custom wattage settings
  - Application management
- Monitoring with alerts
  - Using alerts
  - Configuring alert rulesets
  - Deploying alert rulesets
  - Viewing alert rulesets for a device
  - Viewing the alert log
  - Performance monitoring
  - Monitoring the contents of log files
- Using rollup cores
  - Rollup cores
  - Installing a rollup core
  - Configuring rollup database links
  - Using the database Rollup Utility
  - Replicating rollup core data to source cores
  - Increasing the rollup database timeout
- Hardware-specific configuration
  - Managing Intel vPro devices
  - Configuring Dell OMCI devices
  - Managing Dell DRAC devices
  - IPMI support
  - IPMI BMC configuration
- File replicator
  - File replicator overview
  - Using the file replicator
  - Understanding the bandwidth options
  - Scheduling replication using the LANDesk Local Scheduler service
  - Scheduling replication using the Microsoft Task Scheduler service
- Thin clients
  - Thin clients running Windows CE
  - Thin clients running Microsoft Windows XP Embedded OS
  - Working with thin client configurations
  - Scanning for custom registry settings for Wyse thin clients running Windows CE
- LANDesk Application Virtualization
  - LANDesk Application Virtualization overview
  - Distributing virtualized applications
  - Using inventory and software license monitoring with virtualized applications
  - More information on virtualized applications
- LANDesk Inventory Manager
  - About Inventory Manager
- Appendix: Additional inventory operations and troubleshooting
  - Scanning custom information
  - Specifying the software scanning interval and history
  - Scanner command-line parameters
  - Scanning standalone clients with a floppy disk
  - Adding inventory records to the core database
  - Adding BIOS text strings to the core database
  - Creating MIF files
  - Scanning NetWare servers
  - Editing the LDAPPL3.TEMPLATE file
  - Troubleshooting the inventory scanner
- Appendix: Additional OS deployment and profile migration information
  - Creating an imaging boot disk
  - Adding application package distributions to an OSD script
  - Using CSVIMPORT.EXE to import inventory data
  - Creating custom computer names
  - Customizing the SYSPREP.INF RunOnce section with tokenized inventory values
  - Using images in mixed uniprocessor and multiprocessor environments
  - Adding network adapter drivers
  - Using the LANDesk imaging tool for DOS
  - Using the LANDesk imaging tool for Windows
  - Understanding the Windows PE preboot environment
- Appendix: Additional software distribution information
  - Processing custom scripts
  - HTTP and UNC paths
  - Scripting guide for deployment scripts (.INI files)
  - Understanding Enhanced Software Distribution error codes
- Appendix: Additional security scanner information
  - Using command-line parameters with the vulnerability scanner
LANDesk Security Suite
- Introduction to LANDesk Security Suite
  - Security Suite overview
  - Installing/activating Security Suite
  - Security Suite content subscriptions
  - Security Suite tools and features
  - CVE naming standard compliance
- Patch and Compliance
  - Patch and Compliance overview
  - Security content types and subscriptions
  - Understanding the Patch and Compliance window
  - Configuring devices for security scanning and remediation
  - Managing security content and patches
  - Downloading patches
  - Using custom definitions
  - Searching for vulnerabilities by CVE names
  - Scanning devices for security risks
  - Creating security scan tasks
  - Configuring scan options with scan and repair settings
  - Using custom variables and custom variable override settings
  - Viewing detected security data
  - Remediating devices with detected security risks
  - Remediation methods
  - What happens on a device during remediation
  - Viewing security and patch information for scanned devices
  - Using patch and compliance alerts
  - Using patch and compliance reports
- Security Configurations
  - Using the Security Configurations tool
- Antivirus
  - Antivirus overview
  - Configuring devices for antivirus protection
  - Updating virus definition files
  - Scanning devices for viruses
  - Enabling real-time protection
  - Configuring antivirus scan options with antivirus settings
  - What happens on a device during antivirus scans
  - Using antivirus alerts
  - Using antivirus reports
- Endpoint Security
  - Using Endpoint Security settings
- Host Intrusion Prevention System (HIPS)
  - HIPS overview
  - Configuring devices for HIPS protection
  - Customizing HIPS protection with HIPS settings
  - Using the LANDesk Firewall
- Device Control
  - Device Control overview
  - Using Device Control settings to restrict device access
  - Device Control management tasks
- Security Activity
  - Using the Security Activity tool
- Network Access Control (NAC)
  - NAC overview
  - Using the NAC 802.1X solution
  - Setting up and configuring a remediation server
  - Configuring compliance security criteria
  - Managing NAC compliance security
  - Quickstart task list for setting up 802.1X NAC
- Agent Watcher
  - Agent Watcher overview
  - Enabling and configuring Agent Watcher
  - Updating Agent Watcher settings
- Using the console
  - Console overview
  - Starting the console
  - Changing the core server connection
  - Understanding the network view
  - Creating groups
  - Device icons
  - Viewing managed devices in the All Devices group
  - Shortcut menus
  - Configuring network view columns
  - Toolbar options
  - Using console tools
  - Dockable tool windows
  - Saving window layouts
  - Viewing device properties
  - Configuring agent discovery
  - Monitoring devices for network connectivity
  - Management Suite port usage
  - Setting up additional Management Suite consoles
  - Setting up the Web console
  - Running CoreDbUtil to reset, rebuild, or update a database
  - Choosing the core server and database hardware
  - Core activation
- Role-based administration
  - Role-based administration
  - Adding Management Suite users
  - Managing authentications
  - Managing roles
  - Understanding console rights
  - Managing group permissions
  - Creating scopes
  - Using teams
  - Managing report access with role-based administration
  - Multi-core support
- Configuring services
  - Selecting a core server and database
  - Configuring the inventory service
  - Resolving duplicate device records in the database
  - Configuring the scheduler service
  - Configuring preferred server credentials
  - Configuring the custom jobs service
  - Configuring the multicast service
  - Configuring the OS deployment service
  - Configuring the BMC password
  - Configuring OS virtualization credentials
- Configuring device agents
  - Working with agent configurations
  - Creating an agent configuration
  - Updating agent preferences on devices
  - Creating standalone agent configuration packages
  - Agent security and trusted certificates
  - Distributing trusted certificates to devices
  - Copying certificate/private key files among core servers
  - Uninstalling device agents
  - Configuring Linux and UNIX device agents
  - Supported platforms and functionality
- Managing inventory
  - Inventory scanning overview
  - Viewing inventory data
  - Tracking inventory changes
  - Using custom data forms
  - Using an off-core inventory
- Database queries
  - Queries overview
  - Query groups
  - Creating database queries
  - Running database queries
  - Importing and exporting queries
- LDAP queries
  - About the Directory Manager window
  - Creating LDAP directory queries
  - More about LDAP
- Reports
  - Reports overview
  - Using the reporting console
  - Importing and exporting reports
  - Scheduling reports
  - Viewing the report history
  - Working with the reports tree
  - Managing reports for multiple cores
  - Creating and editing reports
- Scripts and tasks
  - Script and task overview
  - Managing scripts
  - Scheduling tasks
  - Using the Scheduled tasks window
  - Assigning targets to a task
  - Monitoring task status
  - Using the default scripts
  - Using the rollup core to globally schedule tasks
  - Using the local scheduler
- Software distribution
  - Software distribution overview
  - Understanding package types
  - Setting up the delivery server
  - Configuring Windows 2003 web servers for software distribution
  - Distributing a package
  - Working with distribution owners and rights
  - Using multiple distribution packages in a task
  - About file downloading
  - Updating package hashes
  - Running packages from the source server
  - Using packages with a DFS
  - Configuring preferred package servers
  - Using Targeted Multicast with software distribution
  - About byte-level checkpoint restart and dynamic bandwidth throttling
  - Using MSI distribution packages
  - Distributing software to Linux devices
  - Troubleshooting distribution failures
  - Using policy-based distributions
- Unmanaged device discovery
  - Unmanaged device discovery overview
  - What happens when UDD finds an unmanaged device
  - Using extended device discovery
  - Deploying to unmanaged devices
  - Restoring client records
- Local accounts
  - Local accounts overview
  - Managing local users
  - Managing local groups
  - Assigning users to groups
  - Changing passwords
  - Resetting passwords
- Core synchronization
  - Core synchronization
- Monitoring with alerts
  - Using alerts
  - Configuring alert rulesets
  - Deploying alert rulesets
  - Viewing alert rulesets for a device
  - Viewing the alert log
- Using rollup cores
  - Rollup cores
  - Installing a rollup core
  - Configuring rollup database links
  - Using the database Rollup Utility
  - Replicating rollup core data to source cores
  - Increasing the rollup database timeout
- Appendix: Additional security scanner information
  - Using command-line parameters with the vulnerability scanner
Context-sensitive help
LANDesk Web console
- About LANDesk Management Suite
- The Web console
- The health dashboard
  - Using the health dashboard
  - Configuring health dashboard options
- Monitoring with alerts
- Remote access
- Scheduling tasks
  - Scheduling tasks
- Queries
- Inventory management
  - Managing inventory
- Hardware configuration
- Core database installation and maintenance
  - Configuring rollup database links
  - Multi-core support
- Troubleshooting, copyright, and build information

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