Managing Users - Feature Summary


Hyena takes user management to a new level from what is available using native Window NT and Windows 2000/2003 utilities. There are also a number of options and settings than can be configured for user management. See the User Settings and Options section for a complete list of these options. The list below summarizes the primary features of Hyena's user management options.


Active Directory Support - Hyena supports the new Windows Active Directory user fields, including a few that the native tools do not display.  Hyena also supports password reset, account unlock, and Disable/Enable account functions for user accounts that have been delegated these tasks in Active Directory.  See the Active Directory Integration topic for more information on specific functions available for Active Directory user management.


Adding Users - After a new user is added, the new user's properties are available in the right window of the User's Properties dialog. This allows both the ability to see which users have been added, as well as allowing individual user's properties to be examined without leaving the main window. This option can be turned on or off under the Tools->Settings->User "Show User Preview Window" option.


Hyena also has a "Set" button next to the Confirm Password field that can be used to set a confirmed password. Once set, additional new users will automatically inherit the established password, without having to enter it each time.


Note: The password that has been set only remains for the duration of each user addition session. It must be re-established the next time that users are added.


User Modifications and Deletions - Hyena provides full support for modification and deletion of user accounts.  When using Exchange integration, Hyena can also be configured to automatically remove all Exchange mailboxes associated with the user account.  The Home Directory and User Profile Management function can also be configured to be automatically displayed when any user account is deleted.


Multi-user Modifications - Hyena allows for any combination of users to be modified at the same time. Multiple users can be selected by listing the appropriate group of users in the list window, and then selecting the range of users with the mouse. Hold the shift key down to select a range of users, or hold the Control key down to select specific users. While modifying the properties for multiple users, each individual user's properties can be viewed in the right window.


Note: Hyena uses most of the same conventions established by Windows utilities when modifying multiple users. If a value is BLANK, this indicates that all of the users being modified have differing values, while any non-blank values indicates that all of the users have the SAME value. When OK is clicked to updates the users, Hyena only processes the entries that have a value (non-blank) specified for them. This brings up a bit of a paradox: how to intentionally blank out an existing value for more than one user. To do this, simply enter ~DEL into the field that you want to be cleared. Any input cell with a ~DEL will have its contents cleared.


Viewing Users by Group Membership - Due to Hyena's layout and design, any local or global group can be easily expanded to show the user membership.  The properties of these users can in turned be managed directly without the need to access a user list.  Combined with the multi-user management options in Hyena's list window, this feature provides the capability to manage users by group membership in addition to individual user modifications.


Viewing User Details (NT Only) - Hyena includes a unique function to view all user detail information for an entire domain at one time, by right clicking on the Domain Users object, and selecting View all User Details.  This function will list all user attributes in the list window, for easy sorting, filtering, and total enterprise-wide management.  This function can also be used for individual users, or for any selected group of users, or for the users that belong to a particular group.  This view can be customized in the Tools->Settings->Display dialog.


Viewing User Details (Active Directory Only) - By utilizing the directory query capability of Hyena, any number and/or combination of Active Directory attributes can be selected for display for user objects.  For more information on how to customize or create new queries, see the Object Manager - Queries topic.


Copying Users - Users can be copied in Hyena, providing for a quick way to duplicate some or all of the attributes of an existing user account.  Users can also be copied to another computer, either individually or in mass from the list window.


Note: Copied users will get a new SID, so any existing security assignments must be reset based on the newly copied user account.


For more information on copying users to another computer, see the Copying Objects topic.


Sending Messages - Hyena supports sending a message to one or more users from any user display.  These messages will be sent and displayed using Windows NT/2000's alerting capabilities.


Viewing User Logon Information - Hyena can both show the logon statistics for a user across multiple domains, plus can be used to show which users are logged onto a given computer.


Exchange Integration - Hyena can be integrated with Microsoft Exchange to provide a single source of user mailbox administration.


Terminal Server / Citrix User Settings - With minimal setup and configuration, Hyena provides support for modification of user Terminal Server/Citrix information, including home directory integration as well.


Renaming Users - When renaming users, Hyena will first prompt for the new user name directly in its tree or list windows.  After entering the new user name, Hyena will display the Rename User dialog, which has options for renaming the user's full name, and home and profile directory locations.  For Active Directory, Hyena offers additional modification to user elements when renaming users, as well as the proper handling of renaming the Active Directory name.


Home Directories and Home Directory Security - Hyena supports the creation of home directories and home directory shares automatically, both for new and copied users, using flexible templates. See the Home Directory Templates section for more information on this feature.


Home Directory Batch Procedures – Hyena can be configured to run a batch procedure after home directory creation. See the Home Directory Templates section for more information on running a batch file after creation of the home directory.


Home Directory Exploring - The contents of the user's home directory can be explored by selecting the Explore option after right clicking on the home directory property of a user in the tree window.  This option is also available on the User Properties->Profile dialog, as well as the User Home Directory and Profile Management function.


Profile Management - The dialog for profile and script properties has been designed to allow searching for profiles, logon script, and home directory. To make the best use of these features, always start your search through the Network Neighborhood icon in the corresponding find dialog. This will allow the full UNC path to be returned instead of any mapped drive paths.  The logon script can also be modified directly using any editor.  See the General Configuration section for more information on editor setup, and the User Configuration section on how to setup the default logon script directory.


Home Directory and User Profile Management - Hyena provides a powerful method to manage user home directory and profile contents, as well as deletion of their contents with the Home Directory and User Profile Management feature.  This feature is accessed on the user context menu, by selecting Account Functions->Profile/Home Directory Admin.  See the Home Directory and User Profile Management section for more information.


Account Note - Hyena provides access to the account note field, which can normally only be seen using the Windows 'Net User' command.  This field provides a mechanism to enter in notes and comments for users.  It is displayed on the User Account properties dialog.


Post-User Batch Procedures - Hyena also supports running an optional command file for each user addition, modification, or deletion. This option can be enabled and the name of the batch file specified in the Tools->Settings->User dialog. When the command procedure is run, the following parameters are passed to it:


%1 = Action. This value will be set to ADD for additions, DEL for deletions, MOD for a single user modification and MODS for multi-user modifications.

%2 = Server

%3 = Username

%4 = Home Directory

%5 = Home Directory Server

%6 = Home Directory Share

%7 = Home Directory Path

%8 = Old (Former) Home Directory

%9 = Date and Time


Note: The MODS action for multi-user changes is important to take into account in your batch procedure because when modifying multiple users, most parameters will be blank, to indicate that NO CHANGES are to be done.