About using event log information to troubleshoot problems

When Norton Ghost performs an action, it records the event (for example, when a backup job runs). It also records program error messages.

You can use the event log to track down the source of problems or to verify the successful completion of a backup job.

See Logging Norton Ghost messages.

Log entries provide information about the success or failure of numerous actions that were taken by Norton Ghost or by a user. It offers a single view of all of the information and program error messages.

The following information is included in the event log:


Indicates if the event is an error message or other information, such as the successful completion of a backup job.


Identifies if the message was generated by Norton Ghost or another program.


Displays the exact date and time that a selected event occurred.


Offers additional details about an event that can help you troubleshoot problems that might have occurred.