Symantec pcAnywhere lets
you remotely connect to a computer that is running in the recovery
environment. The computer must be running the pcAnywhere thin host
that is included in the Symantec Recovery Disk CD, and it must be
waiting for a connection. When connected, the client computer can
remotely manage a recovery or perform other tasks that are
supported in Symantec Recovery Disk.
client computer cannot transfer files or add additional drivers for
network or storage devices on the computer that is running the thin
To remotely connect to the pcAnywhere thin
Ensure that the computer to
be remotely managed (the host) has started in the recovery
environment. Also, ensure that the pcAnywhere thin host is waiting
for a connection.
Obtain the IP address of
the thin host computer.
On the client computer, in
Symantec pcAnywhere, configure a remote connection item.
For more information, see
the Symantec pcAnywhere User's Guide.
not need to choose to automatically logon to the host on
When you configure the
connection in pcAnywhere, do the following:
Select TCP/IP as the connection type.
Specify the IP address of the host computer.
Choose to automatically logon to the host on
If you do not include the
logon information, you are prompted for it when you connect to the
Type the following log on name:
Type the following password:
The thin host shuts down
when there is an attempt to connect by using any incorrect
To prevent unauthorized
users from tampering with your settings or trying to launch a
session without your permission, set a password for your remote
This option is available in
the Remote Properties window on the Protect Item tab. The thin host
does not support encryption.
In pcAnywhere, start the
remote control session.
If the connection attempt
is unsuccessful, the thin host must be restarted on the host
computer before you attempt to connect again.
Remotely perform the
necessary tasks on the host computer.
The remote control session
ends when the thin host is closed, when the thin host computer is
restarted, or when the remote control session is ended.
After the host computer
starts Windows, the client computer can deploy and connect a thin
host on the computer to verify the success of tasks that were
performed in the recovery environment.