Recovering files and folders using a recovery point

You can also restore files or folders using recovery points, provided you have defined and run a drive-based backup.

To recover files and folders using a recovery point

  1. On the Home or Tasks page, click Recover My Files

  2. In the left pane of the Recover My Files window, select Recovery Point as the search method.

  3. If you want to use a different recovery point than the one selected for you in the Recovery Point box, click Change.

    Note:

    If Norton Ghost cannot locate any recovery points, the Select Recovery Point dialog box opens automatically.

    In the Select Recovery Point dialog box, click View by and select one of the following options:

    Date

    Displays all of the discovered recovery points in the order in which they were created.

    If no recovery points were discovered, the table will appear empty. You should then choose one of the remaining View by options.

    Filename

    Lets you browse to another location, for example, an external (USB) drive or removable media to select a recovery point (.v2i) file.

    Select this option, and then do the following:

    • Click Browse, locate and select a recovery point (.v2i file), and then click Open.

    • If you select a network location, type your network credentials.

      See About network credentials.

    • Click Finish.

    System

    Displays a list of all of the drives on your computer and shows any associated recovery points. You can also select a system index file (.sv2i).

    Select this option, and then do the following:

    • Click Browse, locate and select a recovery point (.sv2i), and then click Open.

    • If you select a network location, type your network credentials.

      See About network credentials.

    • Select each recovery point that you want to recover.

      If necessary, add, change, or remove recovery points from the list.

    • Click Finish.

  4. In the Find files to recover box, type the whole name or partial name of a file or folder that you want to restore, and then click Search.

    For example, type recipe to return any file or folder that includes the word recipe in its name such as Chocolate Cheesecake Recipes.doc, Cathy Read Recipes.xls, Recipes for Success.mp3, and so forth.

  5. In the Files to restore list, select the files that you want to restore by using one of the following methods:

    To select a single file

    Click the file once.

    To select all files

    Press Ctrl+A.

    To select a group of files that are next to each other

    Click the top file, press and hold Shift, and then click the last file in the group.

    To select a group of files that are not next to each other

    Press and hold Ctrl while you select the files that you want.

  6. Click Recover Files.

  7. In the Recover My Files dialog box, do one of the following:

    • Click Original folders to have your files restored in the original folder where they existed when they were backed up.

      If you want to replace the original files, select Overwrite existing files. If you do not select this option, a number is added to the filename, leaving the original file untouched.

      Caution:

      Checking Overwrite existing files replaces your original files (or the files of the same names that are currently stored at that location) with the files you are restoring.

    • Click Recovered Files folder on the desktop to have your files restored to a new folder that is created on your Windows desktop called Recovered Files.

    • Click Alternate folder and specify the path to an alternate location where you want your files restored.

  8. Click Recover.

  9. If you are prompted to replace the existing file, click Yes if you are certain that the file that you are recovering is the file that you want.

  10. Click OK.