Setting up recovery actions when the Norton Ghost Agent does not start

You can specify the computer's response if the Norton Ghost Agent fails to start.

To set up recovery actions when the Norton Ghost Agent does not start

  1. On the Windows taskbar, click Start > Run.

  2. In the Run window, type services.msc

  3. Click OK.

  4. In the Services window, on the Action menu, click Properties.

  5. On the Recovery tab, in the First failure, Second failure, and Subsequent failures lists, select the action that you want:

    Restart the Service

    Specify the number of minutes before an attempt to restart the service is made.

    Run a Program

    Specify a program to run. You should not specify any programs or scripts that require user input.

    Restart the Computer

    Click Restart Computer Options, and then specify how long to wait before restarting the computer. You can also create a message that you want to display to remote users before the computer restarts.

  6. In the Reset fail count after box, specify the number of days that the Norton Ghost Agent must run successfully before the fail count is reset to zero.

    When the fail count is reset to zero, the next failure triggers the action set for the first recovery attempt.

  7. Click OK.