To start, stop, or restart the Norton Ghost Agent service, you must be logged on as an administrator. (If your computer is connected to a network, network policy settings might prevent you from completing these tasks.)
You might need to start, stop, or restart the Norton Ghost Agent service for the following reasons:
If you stop the Norton Ghost Agent service and then start Norton Ghost, the agent restarts automatically. The Status changes to Ready.
If you stop the Norton Ghost Agent service while Norton Ghost is running, you receive an error message, and Norton Ghost is disconnected from the agent. In most cases, you can click Reconnect from the Task pane or from the Tray icon to restart the Norton Ghost Agent.