If driver validation fails

The driver validation test verifies whether the drivers for all storage devices and network cards in use by the computer are available in Symantec Recovery Disk. If the drivers are available on the recovery disk, you receive a validation message. If any drivers are not included on the recovery disk, the Driver Validation Results dialog box appears.

Without access to the correct drivers, a device cannot be used while you run Symantec Recovery Disk. Therefore, if the recovery points that are required for recovering your computer are stored on a network or a local hard drive, you might not have access to them.

You can find the drivers and copy them to a CD or a floppy disk, or you can create a custom Symantec Recovery Disk CD.

See Creating a custom Symantec Recovery Disk CD.