Express Software Manager Help
Evaluation to production: full reinstall
In most cases, fully reinstalling Express Software Manager is the cleanest option. It means uninstalling most or all of the Express Software Manager components and installing them in the configuration you plan to use in production. To do this, you should:
Uninstall the Express client from any machine you used during
your evaluation.
You can do this from the Machines panel in the Administrative
Console. Simply right-click on the Installed category folder in the
tree view and select Uninstall Express Client. Enter proper
credentials and all clients will be uninstalled. If you need to use
different credentials for different clients, you can select them
individually or in groups in the list view, and then uninstall.
Note: Uninstalling existing clients is a very important step. To improve network performance, the Express Client caches certain information locally. If you install a new, clean Express Database and have existing clients start reporting data to it, data may get attributed to the wrong machine.
Uninstall any non-client components from your workstation.
You’ll typically want to uninstall the Express Database, Express
Server, and Express Access Point components and install them on
other machines. You can leave the Administrative and Express
Reports installed if you plan on using those management interfaces
from your machine.
Install required components on other machines.
You can run ESMSetup.exe, which will check for any required
software on those machines, then continue to install the components
you want. By default, Setup installs all components, so you will
want to clear those components you don’t want to install. You
should always install the Express Database component first and then
install other components. When you install the Express Database,
you will be prompted for a license key. If you have purchased
Express Software Manager you can enter that key now, or enter it in
via the Express Administrative Console later. If you choose to
leave the Express Access Point on your evaluation machine, see step
10 in the selective
reinstall procedure for information on how to redirect the
Access Point to report to your new database.
Run the Express Administrative Console.
Since you moved components to other machines, you will need to
specify where the new Express Server is located and "reconnect" the
Express Server with the Express Database. When the Administrative
Console starts, it will attempt to connect to the uninstalled
Express Server and fail, presenting you with a dialog box that
allows you to enter the new Express Server location. Once you have
done this, you need to restart the Administrative Console. On
restart, the Administrative Console will connect to the new Express
Server. Since the new Express Server is not connected to a
database, you will be prompted for the location and name of the
Express Database as well as credentials. You should specify the
username and password of the Express account you created when you
installed the new Express Database.
If you have purchased an Express Software Manager license but did not specify it during installation of the Express Database, you can do so now by clicking on the Upgrade link in the License Features section of the Express Today panel in the Administrative Console.
At this point, you are up and running with the redeployed system. You can now discover machines on your network and start installing clients.