About working offline

When Enterprise Vault archives an item from your mailbox, it normally leaves a shortcut that links directly to the archived item. Replacing items with shortcuts saves space in your mailbox. However, if you work offline or you are not connected to your corporate network, double-clicking a shortcut cannot open the item in your online vault.

A Vault Cache provides instant access to archived items, even when you work offline or are not connected to your corporate network. After you have set up a Vault Cache, you can retrieve archived items in the following ways:

Note that your administrator may have set up your Vault Cache so that it stores partial archived items. With this type of Vault Cache, the full content of archived items is inaccessible when you do not have a connection to your online vault.

Another possibility is that your Vault Cache stores both partial items and the full content of items that you have opened when you work online. In this case, you can open any previously opened items, even when there is no connection to your online vault.

If you have access to Archive Explorer when you work offline, it provides another way to access archived items in your Vault Cache.

When you work offline, you cannot perform the following actions using Enterprise Vault toolbar buttons and menu commands:

However, you can use your Virtual Vault to store, restore, and delete items. These actions take effect in the online vault after the next synchronization.

More Information

About Vault Cache

About Virtual Vault

About setting up Enterprise Vault

Showing or hiding your Virtual Vault

Viewing archived items

Restoring archived items

Synchronizing your Vault Cache