Assigning review marks and tags to items

As part of the review process, you assign a status mark to each message to indicate that you have reviewed it and have no concerns - or conversely, that you do have some concerns, and therefore want to question the message.

As well as assigning marks to items, or as an alternative to assigning marks, you can assign tags to the items. Tags differ from marks in two ways:

In cases that are enabled for analytics, items may have been marked or tagged by analytics rules. You can use the Review pane to accept the automatic categorization on these items.


To assign a review mark or tag to an item

  1. In the Review pane, select the items that you want to mark.

    To select multiple adjacent items, click the first item, and then hold down the Shift key and click the last item. To select nonadjacent items, click the first item, and then hold down the Ctrl key and click additional items. To select all the items, press Ctrl+A.

  2. Do one or more of the following:

    • To apply a mark to the items, click the appropriate button at the bottom right of the pane.

      After a few moments, Discovery Accelerator changes the status of the items accordingly.

    • To assign tags to the items, click the Tags button below the Reading pane, and then select the required values.

    • To accept the marks and tags that analytics rules have applied to the items in this case, click the Accept button.

More Information

Adding comments to items

About review marks