You may experience the following issues when you run FSAUtility:

• When you recreate placeholders with FSAUtility, you may receive the message "Internal Error Moving Placeholders: Archive ID null for folder folder_path" if you subsequently try to move them to another location. To stop this message from appearing, recreate the archive points and then archive the source folder before you try to move the placeholders.

• If any of the following becomes unavailable while you move placeholders, FSAUtility does not try to process any outstanding placeholders:

  • Enterprise Vault Directory Service

  • Enterprise Vault File Placeholder Service

  • Enterprise Vault Storage Service

  • The network connection between Enterprise Vault and the file server

  Instead, the utility exits after recording an error message in the event log, DTrace log, and FSAUtility log file.

• If the source vault store or destination vault store is in backup mode when you try to move placeholders, the utility exits without proceeding.