The ResetEVClient utility fixes a number of problems with the Enterprise Vault add-in to Microsoft Outlook.
To do this, the utility does the following:
Deletes the Outlook data files extend.dat, frmcache.dat, and outcmd.dat.
The following table describes the function of these files.
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Stores the registry entries for extensions to Outlook. |
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Stores the Outlook forms. |
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Stores changes to the Outlook toolbar buttons. |
The utility cannot delete these files while Outlook is running.
Checks the following registry key and sets the correct value for the Enterprise Vault add-in DLL:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\ Extensions
The correct value for the Enterprise Vault add-in is as follows:
4.0;C:\WINDOWS\Downloaded Program Files\Valkyrie.dll;1;01000000000100;1100010
Empties the user's Temporary Internet Files folder. Users who cannot view archived items with any of the Enterprise Vault Web applications may find that this fixes their problem.