Installing the FSA Agent on an NTFS file server

The FSA Agent consists of the following services:

Enterprise Vault File Placeholder Service
Enterprise Vault File Blocking Service
Enterprise Vault File Collector Service

You must install the FSA Agent on an NTFS file server if you want to do any of the following on the file server:

Replace archived files with placeholder shortcuts.
Implement File Blocking.
Use FSA Reporting.

Note:

Do not install the FSA Agent on NetApp file servers, on EMC Celerra devices, or on Enterprise Vault servers.

Note:

Before you install any antivirus product on a file server on which you have installed the FSA Agent, we recommend that you stop the File Placeholder Service. After completing the installation of the antivirus product, you must restart the File Placeholder Service.

You can install the FSA Agent using either the following methods:

Run the Install FSA Agent wizard from the Administration Console. You require the user name and password of the Vault Service account. The Vault Service account must have administrator permissions on the file server.
Install the FSA Agent manually, by using one of the Windows Installer kits that are located on the Enterprise Vault server. The Enterprise Vault contains both a 32-bit version and a 64-bit version of the MSI kit. The 64-bit version supports AMD64 and Intel EM64T. There is currently no support for Intel Itanium.

Note:

To install FSA Agent on Windows Server 2008 using the Install FSA Agent wizard, you must temporarily turn off the Windows Firewall on the target file server. You do not need to turn off the Windows Firewall if you install the FSA Agent using an MSI kit.

For details of the prerequisite versions and service packs of the Windows operating system on the file server, see the Enterprise Vault Compatibility Charts at http://entsupport.symantec.com/docs/276547.

The other prerequisites for the FSA Agent on the file server are as follows:

Windows Installer 3.1
Internet Explorer 6.0 or later
.NET 2.0

To install the FSA Agent using the Install FSA Agent wizard

On a Windows Server 2008 file server, turn off the Windows Firewall.
In the Administration Console, expand the Enterprise Vault site until the Targets container is visible.
Expand the Targets container.
Expand the File Servers container.
Right-click the server on which you want to install the FSA Agent and, on the shortcut menu, click Install FSA Agent. The Install FSA Agent wizard starts.
Work through the wizard.

If the FSA Reporting database has been configured, the wizard asks you if you want to enable data collection for FSA Reporting. If you enable data collection, the wizard gives you the option to configure a non-default data collection schedule for the file server. You can perform all these tasks later, if you want.

See About FSA Reporting.
On a Windows Server 2008 file server, turn the Windows Firewall back on when the installation is finished.

To install the FSA Agent manually

Find the FSA Agent files on the Enterprise Vault server. The files are located in the evpush\Agent folder under the Enterprise Vault installation folder, typically C:\Program Files\Enterprise Vault\evpush\Agent.
Run the required executable files on the file server:
- On a 32-bit Windows system run vcredist_x86.exe
- On a 64-bit Windows system, run vcredist_x86.exe and then vcredist_x64.exe
Run the required MSI file on the file server:
- On a 32-bit Windows system, run the following:
  
  Enterprise Vault File System Archiving.msi
- On a 64-bit Windows system, run the following:
  
  Enterprise Vault File System Archiving x64.msi
When the installation of the FSA Agent is complete, start the following services manually on the file server, if they are not already started:
- Enterprise Vault File Blocking Service
- Enterprise Vault File Collector Service
- Enterprise Vault File Placeholder Service