Verifying Mobile Search installation

You must verify the installation before making Mobile Search available to users.

To verify Mobile Search installation

  1. Open a Web browser on any computer in the same domain as Mobile Search.

  2. In the Address field, enter the Mobile Search URL.

    For example, enter https://server/mobilesearch, where server is the Mobile Search server.

  3. Click Go or press Enter.

    In a deployment providing direct access to the Mobile Search Web server from the Internet, the Mobile Search Log On page is displayed. In a deployment with BlackBerry Enterprise Server, the Web browser prompts you for authentication.

  4. Enter the details of a user who has access to at least one vault.

  5. Click Log On or OK, depending on whether you view the Log On page or the Web browser prompt.

    If your authentication is valid, you see the Mobile Search search page.

  6. Perform a search to verify that Mobile Search can return search results.

  7. Click an email in the search results.

  8. Do one of the following:

    • If you see the contents of the email, close the Web browser. You have verified installation of Mobile Search.

    • If you see an error message, you need to troubleshoot the application.

      See Application problems.