|
|
One of the main drawbacks of conventional archiving applications is the high cost of finding and retrieving items from storage. In Enterprise Vault, item properties and content are indexed using AltaVista® technology to enable fast searching of archived items.
Enterprise Vault can be configured to leave shortcuts to archived items in the original location (Exchange Server mailbox, public folder, PST file, Domino mail file, file system folder or SharePoint server). The shortcuts provide a text or HTML preview of the item. Users can double-click shortcuts to view the original item in its associated application or the contents of the shortcut, depending on how you configure Enterprise Vault. The user can save the item to their local computer or use options in an Enterprise Vault client to restore the item to its original location, depending on permissions, or to a specified location.
With Exchange mailbox archiving only, users may have the option to restore archived items to the current folder. The current folder is the location in the mailbox that corresponds to the location of the archived item inside the vault. So if the shortcut has been moved from its original folder, the current folder is the folder where the shortcut is now located. If the shortcut has expired, or has been deleted, the current folder is the folder where the shortcut was last located.
To enable users to access archives, search for items and manage archived items, the following Enterprise Vault client features are available:
An integrated archive search. This search can be launched from within mail clients to enable users to perform searches on one or more archives and restore archived items.
A browser search application. This archive search feature enables users to perform more complex searches. The search is launched in a browser window.
Enterprise Vault Mobile Search lets users search for and view archived Microsoft Exchange Server emails using a Web browser on a mobile device.
Archive Explorer. This browser interface presents archive folders in a tree structure that users can browse for required items. Users can manage archived items and also perform searches.
Enterprise Vault Add-Ins for Microsoft Outlook and Microsoft Entourage can be installed on user desktops to enable users to search mailbox archives and manage archived items from within Outlook and Entourage.
The Enterprise Vault Outlook Add-Ins include the Virtual Vault feature. With Virtual Vault enabled, users can access their archives in the Outlook Navigation Pane. To the user, the archive looks similar to their mailbox or personal folders.
Enterprise Vault extensions for OWA can be configured on Exchange Servers to enable OWA users to manage archived items in mailboxes and public folders. OWA users do not require Enterprise Vault Add-Ins to be installed on their desktop computers.
RPC over HTTP connections to Exchange Server mailboxes are also supported by Enterprise Vault. RPC over HTTP users do require Enterprise Vault Add-Ins to be installed on their desktop computers.
Enterprise Vault extensions for Lotus Notes and Domino Web Access clients.
All the client features except Mobile Search and the Microsoft Entourage Add-Ins are currently available in English, German, Spanish, French, Italian, Danish, Swedish, Dutch, Polish, Russian, Hebrew, Korean, Japanese, Simplified Chinese, and Traditional Chinese. Mobile Search is available in all these languages except Hebrew. The Microsoft Entourage Add-Ins are currently available in English, French, German, Spanish, and Japanese only.
For a full list of the operating systems on which Enterprise Vault client features are supported, including opening shortcuts to archived items, see the Enterprise Vault Compatibility Charts, available at the following address on the Symantec Enterprise Support site:
http://entsupport.symantec.com/docs/276547
Figure: How users access stored items gives an overview of the process involved when users access Enterprise Vault archives using the Enterprise Vault clients.
For example, using browser search, a user searches for an item stored in an archive. The web access component passes the request to the Enterprise Vault tasks and services, which perform the search and return a list of the search results to the user. The user then clicks the link to view the required item. Again, this request is passed to Enterprise Vault tasks and services, which return to the user an HTML version of the item or the item in its original format, depending on how the system has been configured.
In addition to searching and viewing items, users can restore items and, if permitted, delete items from archives. Items can be restored to their original location or, in the case of Exchange mailbox archiving only, to their current folder. Items can also be restored to a network share or the user's local computer.
The administrator can control which functionality is available to users.
