Welcome message and other notifications

When you enable archiving for an Exchange Server mailbox or Domino mail file, Enterprise Vault automatically sends a Welcome message to the user. The message contains instructions for the users, describing what they have to do to start using Enterprise Vault.

Just what the users have to do depends on how you have set up Enterprise Vault. Consequently, you must edit the supplied template message before it is sent out so that it gives users appropriate information about how you have set up Enterprise Vault.

There is a template Welcome message for each language in which the clients are supplied.

Similarly, Enterprise Vault automatically sends a Goodbye message when you disable archiving for an Exchange Server mailbox or Domino mail file. Once again there is a supplied template that you need to edit appropriately.

There are also notification messages sent when PST and NSF files are migrated, and when the size of users' Exchange Server mailbox archives are approaching their limit, if archive size limits are set. You may want to edit these.