|
|
In addition to taking a random sample of messages, you may want to monitor employees' messages for unacceptable language or business conduct. For this requirement, you can use Compliance Accelerator to run searches on messages archived using Enterprise Vault services.
The Journaling Connector adds department information to journaled messages, which improves the performance and accuracy of searches run on messages to or from all members of a department.
Compliance Accelerator offers a wide range of search criteria: words and phrases to look for, date ranges, message size, type and direction, author and recipient details and attachment details.
Note that for phrase searching in the content of a message or attachment, the indexing on the Enterprise Vault archives must be set to full.
Searches can be run automatically, on a regular basis using a schedule for search runs, or manually for specific tasks. An application administrator can set up a search to run in several departments concurrently, while searches run by a department administrator are limited to the department that the administrator is responsible for.
Messages returned by the searches can then be added to the review set for the department reviewers to read. Accepting search results can be automatic or manual.
When a search is created in Compliance Accelerator, the Accelerator Manager service contacts the Enterprise Vault Indexing service to run the search. If the search results are accepted, details of the search and results are stored permanently in the customer database.