About FSA shortcuts

When a file is archived, Enterprise Vault can optionally leave one of the following types of shortcut in its place:

Enterprise Vault cannot create placeholders for certain legacy files. This is particularly true of files that have extended attributes because they were previously stored in an HPFS (OS/2) file system.

Check in the Enterprise Vault Compatibility Charts that users' operating systems are supported for client access of archived items, including opening Internet and placeholder shortcuts.