Control of Enterprise Vault services in a Microsoft cluster

Whether you configure Enterprise Vault as a server with cluster support, or as a failover node for an existing clustered server, the Configuration wizard installs the following set of Enterprise Vault services on the node:

Directory Service
Index Service
Shopping Service
Storage Service
Task Controller Service

An Admin Service is already present from when Enterprise Vault was installed. The presence of this set of services is mandatory on each node, to ensure a common configuration on all nodes in the cluster. You cannot remove Enterprise Vault services in a clustered configuration.

The Configuration wizard sets the Enterprise Vault services to manual startup, to enable the cluster software to start and stop them as required.

Note:

In a clustered configuration, you cannot start or stop services using the Administration Console or the EVService utility. If you stop a service using Windows Service Control manager, the cluster software assumes this is due to a system failure, and will restart the service or initiate a failover. To start or stop Enterprise Vault services safely, use only Cluster Administrator or the Windows command line utility cluster.exe.