You need to install IIS 6.0 or later on each Enterprise Vault server.
In IIS, you can configure the level of isolation for particular Web applications. For shopping baskets in the Enterprise Vault Web access application to be created correctly, the application needs to run under the predefined Local System account.
The configuration wizard will automatically set the correct isolation and account settings. You do not need to configure this.
If you have IIS 6.0 or later installed, the configuration wizard will create a new Application Pool, EnterpriseVaultAppPool, for the Web access application and assign the Local System account to that pool.
On Windows Server 2003, you need to enable Active Server Pages and ASP.NET manually.
To enable Active Server Pages and ASP.NET on Windows Server 2003
Open Add/Remove Programs and click Add/Remove Windows Components.
To install required components and enable Active Server Pages, select Application Server and click Details.
Ensure that Message Queuing Services and ASP.NET are selected.
Select Internet Information Services (IIS) and click Details.
Click OK to close the dialog boxes until you get back to the Windows component list.
To check that Active Server Page scripts can run, start the IIS Manager by clicking Start > Programs > Administrative Tools > IIS Manager.
If you are installing Enterprise Vault on a 64-bit version of Windows Server 2003, you need to switch to the 32-bit version of ASP.NET 2.0.
To do this, see the following article in the Microsoft Knowledge Base:
In Windows Server 2008, if you use the Add Roles Wizard to install IIS, you get the default installation, which has a minimum set of role services. Enterprise Vault requires the following IIS-related roles services as a minimum: